Supports Independence
Curbly can help reduce the need for residents to move heavy bins to and from the curb themselves.
Accessibility
A cleaner neighborhood should be for everyone.
At Curbly, we want our service and website to be usable by as many people as possible. Our goal is to make everyday trash-day tasks easier and help support residents who may benefit from additional assistance.
Safer, Cleaner Streets
Consistent bin placement and retrieval can help reduce clutter and keep neighborhood walkways more organized.
Inclusive Communities
A more accessible neighborhood experience can benefit seniors, people with disabilities, and residents with limited mobility.
Reliable Local Service
Our local teams provide consistent, professional service designed around each property’s setup.
Our commitment
Cleaner communities.
More accessible experiences.
Curbly is committed to improving accessibility across the services and digital experiences we provide. We work with homeowners, HOAs, and property managers to understand different needs and make reasonable improvements where possible.
- We aim to make our website easier to navigate and understand
- We provide clear service instructions and communication
- We welcome feedback about accessibility barriers
- We work to improve our digital and service experience over time
Accessible experiences.
Stronger communities.
Digital accessibility
We want Curbly’s website and digital products to be clear, readable, and usable across different devices and assistive technologies. The items below are design goals we work toward — they are not a claim of certification or formal conformance.
Readable text and contrast
We aim for legible type sizes and sufficient contrast between text and background.
Keyboard-accessible navigation
We work toward navigation and controls that can be reached and operated with a keyboard.
Clear labels and error messages
Our goal is forms with visible labels and error messages that explain what to fix.
Semantic structure
We aim to use meaningful headings, landmarks, and descriptive labels for interactive controls.
Responsive layouts and tap targets
We design for different screen sizes with comfortable tap targets on touch devices.
Ongoing improvements
Accessibility is an ongoing effort. We continue reviewing and improving our experience over time.
Need help using Curbly?
If you encounter an accessibility barrier or need help using our website or service, contact us and tell us what you’re having trouble with.
Frequently Asked Questions
How does Curbly support accessibility?
Curbly’s bin-valet service is designed to handle moving bins to and from the curb on service days, which can reduce a recurring physical task for residents. We also work to make our website and communications clear and usable. Curbly is not a medical, caregiving, or mobility-assistance provider.
Can I request help for a family member or neighbor?
Yes — you can contact us on someone else’s behalf. Service is set up for a specific property, so we’ll need the address details and the resident’s permission to arrange service.
Can I report an accessibility issue with the website?
Yes. Use the form on this page to tell us what you were trying to do, the page you were on, and the device or assistive technology you were using. That detail helps us investigate.
Is there an additional cost for accessibility-related requests?
Availability depends on the property, service setup, and requested accommodation. Contact us and we’ll review what may be possible.
Do you work with HOAs or property managers on accessibility needs?
We work with homeowners, HOAs, and property managers to understand community needs. Specific arrangements depend on the property and service setup — contact us and we’ll review what may be possible.
How do I contact Curbly about an accessibility issue?
Use the accessibility form on this page, or email support@trycurbly.com and describe the barrier or request.